An individual who is hired under the table is a serious risk if they are hurt or disabled on your property. Since they are not covered by insurance, there is a possibility that they may sue you for lost wages, damages, or for medical costs.
Technically, hiring an individual makes you an employer, which means you can be held liable for injury claims, worker’s compensation insurance, and unemployment insurance. It’s important to review your home liability insurance to make sure it covers service people in case of injury, and notify your insurer of the relationship. If you hire an individual and they do not pay employment taxes, you as the legal employer can be held liable for the taxes due to the IRS. Hiring a company that pays all employment taxes and carries labor and industries insurance coverage protects you.
Unfortunately, many ‘cleaning companies’ do not carry liability insurance. If your belongings are damaged, (and accidents do happen on occasion) you will have no easy compensation recourse.
Employee honesty bonding insurance is sadly lacking in our industry. A bond is insurance that protects the client and compensates them if an employee is guilty of theft.
Our employee’s are trusted, background checked, pre-screened, and bonded for your protection. If we would not trust a house cleaner in our home, we will not send them to yours.
We contact all of our clients after their initial cleaning to ask for feedback. Every client has different wants, needs, and expectations. Our number one priority is to ensure our services are meeting our customers’ needs.
For special requests that may involve more time than normally scheduled, please call us at least 48 hours before your next service so we can accommodate you.
We are always available to assist you with your cleaning service questions by phone or by email. If you call after hours, please leave a message and we will get back to you during normal business hours.